WebLinc, LLC ("WebLinc") operates this web site on behalf of and pursuant to an agreement with The Sak Brand Group and its affiliates and subsidiaries (collectively, "THE SAK"). Both WebLinc and THE SAK are hereinafter referred to as "we," "our" or "us" as appropriate.
What Information About Me Is Collected and Stored?
We collect and store information that you enter into the Web Sites or that you provide to our Customer Service Department. This information is broken into two categories: personally identifiable information, and non-personally identifiable information.
The term "personally identifiable information" means information that you voluntarily provide to us and that personally identifies you, such as your name, billing address, shipping address, email address, telephone number, credit card number and expiration date, and any other data or information that would allow someone to personally identify you. Personally identifiable information is used to provide the products and services that you have ordered or requested, to process payment and ship orders, to send order and shipping confirmations, to provide customer service, perform internal analytics and to communicate with you and for us to comply with any legal requirements. Personally identifiable information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with the Web Sites.
The term "non-personally identifiable information" means information that we collect and store automatically whenever you interact with the Web Sites. For example, non-personally identifiable information includes your IP address, browser information and reference site domain name. We collect non-personally identifiable information in order to provide you with personalized recommendations for products advertised on or sold through the Web Sites. We also collect non-personally identifiable information regarding customer traffic patterns and site usage. This information is used to analyze and improve the Web Sites and to provide our customers with a fulfilling shopping experience.
Also, like many web sites, we use "cookies", which are files stored on your computer's hard drive by your browser. Cookies do not contain personally identifiable information. Cookies help us to identify account holders and to optimize their shopping experience. Cookies also allow us to hold selections in a shopping cart when a user leaves the Web Sites without checking out.
Cookies are not used on the Web Sites to store your account information; this information is stored securely on the Web Site's server. When you log in at the Web Sites with your username and password, we will assign you a secure session ID. The server then passes your information to you through this secure session ID.
Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on the Web Sites. We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
Is Information Collected From Children?
The Web Sites are not intended or directed to anyone under the age of 18. We do not sell or ship any items ordered through the Web Sites directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use the Web Sites only with the involvement of a parent or guardian and should not submit any personal information to us.
With Whom Do We Share Information?
When you provide personally identifiable information to one of our brands (e.g., The Sak, Sakroots, and Elliott Lucca), we may share that information with our other brands.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfilment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. We provide personally identifiable information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personally identifiable information if we believe in good faith that: (i) the law or legal process requires it; (ii) we have received a valid administrative request from a law enforcement agency; or (iii) such release is necessary to protect the rights, property or safety of WebLinc and/or THE SAK, or any of our respective affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited the Web Sites during a specific time period or purchased a specific product through the Web Sites. This information generally is shared in an aggregated form.
What Steps Are Taken To Keep Personal Information Secure?
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personally identifiable information that we collect. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Web Sites reduce the likelihood of security problems to a level appropriate to the type of data involved.
If you place an order through the Web Sites, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Service Department.
How Can I Access, Correct and Update Personal Information?
You can access, correct and update certain personal information that you have provided to us by clicking on "Update Account" within the "My Account" area of the Web Sites.
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
You will have an opportunity to change these selections by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you. Additionally, if you have a privacy question about the Web Sites or about this Security Policy, you may contact our Customer Service Department or write to us at:
The Sak Brand Group
339 5th Avenue, 2nd Floor
New York, NY 10016
We will investigate your question, respond to your inquiry and attempt to resolve any concern regarding your privacy question.
Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective. Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.
What Happens When I Link To or From Another Web Site?
What About Contests and Sweepstakes?
When we run a contest or sweepstakes relating to the Web Sites, it will be accompanied by a set of rules. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed.
What About Online Surveys?